Since Gen Ys (Millennials) entered the workforce in the early 2000s, there’s been a lot of ink (virtual and physical) devoted to demystifying how to keep this ‘needy and disloyal’ generation happy. Now we have Gen Zs coming of working age and we’re once again, losing our minds.

A recent news article suggests that the key to keeping Gen Zs happy is technology. Communicate via Messenger, that’s the ticket! The simple truth is that there’s no simple truth.

Gen Ys aren’t needy and disloyal. They’re simply the first generation to enter a work environment where the balance of power has shifted from employer to employee – and they were raised to speak their mind. Gen Zs won’t stay at a job just because you text instead of talk to them.

The simple truth is that we need to take a more customised approach to manage all individuals – regardless of their generations. There’s nothing simple about that.

Here my interview with Mitchell Dye of 94.7 the Pulse to talk all things generational differences.

This was done just as Covid was hitting so I haven’t posted it before, but I think it makes some good points.

Jump into the conversation on this video on Kim's LinkedIn post