WE SERVE DIVERSE CLIENTS WORLDWIDE
10+
years consulting experience
30+
unique industries
9+
diverse countries
COMPANIES THAT HAVE BENEFITTED FROM IGNITE GLOBAL’S EXPERTISE
WHAT CLIENTS SAY ABOUT IGNITE GLOBAL
We’ve successfully used the Mind Reading for Managers™ and 5 FOCUSed Conversations program to completely replace our annual performance appraisals. No one liked our old system and it was very time consuming for both managers and staff. Not only did this program achieve our goal of eliminating performance appraisals, we immediately noticed a reduction in re-work after implementing this program, which has a direct impact on our bottom line. Even our most sceptical of managers have come to embrace the monthly conversations.
I have worked with Kim since joining Brickworks at the start of 2018. Kim has helped us with our Engagement (now Values) surveys since 2015, she has upskilled our leaders with her Mind Reading for Managers training and has led leadership sessions around the Future of Work with our Executive team. I personally value Kim as a sounding board on many challenging topics and can’t recommend her highly enough.
The Ignite Global team have played an integral part in delivering successful people strategies here at Northrop Consulting Engineers. Continually challenging conventional wisdom, they have been absolutely fantastic in opening our eyes to improving management practices for higher employee engagement. Their brilliant ideas are well suited to any business size ranging from start-ups to large multinational corporates.
Working with Kim is a joy. She understands the link between great leadership and performance, and she helps teams and individuals to achieve greatness.
Ignite Global consistently receives excellent feedback from our members, regardless of whether they are running a webinar, a day-long workshop, speaking at our Leadership Conference, or facilitating an executive roundtable for the senior leaders.
Kim Seeling Smith has proven herself to be the ultimate speaking and training professional. On the cusp of the COVID-19 isolation phase, she delivered one of our most popular live client events to date. Eight weeks later, we engaged Kim to deliver another presentation in a virtual environment. She got just as strong, if not stronger results than our live event. We could not be more delighted with the impact she’s made on our clients.
We retained Kim to conduct a workshop with our senior staff, focused on team management and behaviour, accountability reinforcement and recruiting skills. Kim is an impressive and engaging presenter. She combines many years of personal experience in diverse HR environments with a thorough understanding of the latest international trends and research. I have been fortunate to see Kim present on a number of occasions now, and am consistently impressed with the very high take-away value of her work.
My team recently engaged Ignite Global to do their Mind Reading for Managers™ workshop. The workshop was outstanding! The 5 FOCUSed Conversation tools I learned from the workshop changed the way I communicate with my staff in a positive way. Overall, they have made a difference in my life at work, and for that, I am thankful for their services and mentorship.
For the first time in years, our performance reviews were completed in a more timely manner, with little chasing up with the managers. Not only that, instead of just checking boxes there were actual development plans that had been documented and discussed.
In 25 years of owning the business, I have never seen the calibre of candidates we are attracting now.
One of the things I appreciate most about Kim is her approach to partnering with businesses and executives. Rather than going for the sale, I always feel like she has my (and my business’) best interest at heart.
A pleasure to partner with. As I reflect on all of our interactions, which have been many over the years on a range of issues, I have always felt that when we are working on something together we have your undivided attention and commitment.
Kim is one of those very rare humans that can take something as complex and time consuming as recruiting the right people and make it really simple.
Our IT Department beat company results by 23 points in their employee engagement survey after implementing the Mind Reading for Managers® program.
After working with Ignite Global to revise their job descriptions/ads, candidate sourcing strategies and hiring processes:
Blueberry Diapers successfully hired a General Manager within 1 month after being unable to attract the right person for the previous 6 months
GKA Investigations successfully hired the right Office Manager after 3 previously bad hires over a 12 month period
Northrop Consulting Engineers successfully hired two senior managers for their newly established Melbourne office within two months. Prior to this engagement, the Principal in charge of this office had tried unsuccessfully to source and attract the right people for over a year.
Strategic Anarchy saved $90,000 by NOT hiring the wrong person.
“The Ignite team have delivered several training courses to our management group. On each occasion, the feedback received has been fantastic, with the course exceeding expectations. Ignite’s training is both informative and engaging, inspiring participants to utilize the tools and techniques presented. Kim is an exceptional presenter who is impressive in her delivery and shares a wealth of knowledge within her field of expertise.”
“Ignite Global has worked with Energizer in delivering an Interviewing Skills program to the managers in our business. Feedback from the sessions has shown the presenter to be energetic and highly engaging, demonstrating an ability to effectively work with a diverse group of people. The content of the course was relevant to the audience with good tips, tools and examples. Managers who have attended the course have come back energized and very positive about applying the knowledge gained. I would not hesitate in recommending them as a facilitator to other organizations.”
DFK Everalls reduced re-work by 10% within months of adopting the 5 FOCUSed Conversations framework.
The Electrical Section of Northrop Consulting Engineers goes from having the lowest profitability per head, employee engagement and employee retention to the highest within months of adopting the 5 FOCUSed Conversations framework.
“Since the course, I have found that I have been able to apply more structure to the conversations I have with my team — not just the content of the conversations, but also the themes of the conversations. There has certainly been an improvement in the process that assists my team in expressing themselves on a number of specific subjects in an open but structured way. This has provided me with greater insight into their motivations and what they value most in their working environment. As a result — since taking the course my one-on-one meetings have become more relevant, and I regularly receive positive feedback from my staff telling me that they look forward to my catch-ups with them.”
“For the first time in years, our performance reviews were completed in a more timely manner, with little chasing up with the managers. Not only that, instead of just checking boxes there were actual development plans that had been documented and discussed.”
“We’ve successfully used the Mind Reading for Managers™ and 5 FOCUSed Conversations program to completely replace our annual performance appraisals. No one liked our old system and it was very time consuming for both managers and staff. Not only did this program achieve our goal of eliminating performance appraisals, we immediately noticed a reduction in re-work after implementing this program, which has a direct impact on our bottom line. Even our most sceptical of managers have come to embrace the monthly conversations.”
“The Ignite team have played an integral part in delivering successful people strategies here at Northrop Consulting Engineers. Continually challenging conventional wisdom, they have been absolutely fantastic in opening our eyes to improving management practices for higher employee engagement. Their brilliant ideas are well suited to any business size ranging from start-ups to large multinational corporates.”
“My team recently engaged Ignite Global to do their Mind Reading for Managers™ workshop. The workshop was outstanding! The 5 FOCUSed Conversation tools I learned from the workshop changed the way I communicate with my staff in a positive way. Overall, they have made a difference in my life at work, and for that, I am thankful for their services and mentorship.”
“I took over the Electrical Section around the time the company engaged Ignite Global. At that time our section had the highest employee turnover in the region, the lowest employee engagement scores and the lowest profitability per head. I knew something needed to change and adopted the concepts Ignite taught straight away. We now have the lowest employee turnover, highest engagement scores and highest profitability per head in the region.”
First Mortgage Systems reduced employee turnover by 25% through the combination of the SPOT On Hiring System™ and Mind Reading for Managers® programs.
Komatsu Australia’s IT Department beat company results by 23 points in their employee engagement survey after implementing the Mind Reading for Managers® program.
After training all senior managers on the Mind Reading for Managers® program OMD Australia ranked No. 4 in the Great Place to Work rankings.
