My team recently engaged Ignite Global to do their Mind Reading for Managers™ workshop. The workshop was outstanding! The 5 FOCUSed Conversation tools I learned from the workshop changed the way I communicate with my staff in a positive way. Overall, they have made a difference in my life at work, and for that, I am thankful for their services and mentorship.

A pleasure to partner with. As I reflect on all of our interactions, which have been many over the years on a range of issues, I have always felt that when we are working on something together we have your undivided attention and commitment.

The Ignite Global team have played an integral part in delivering successful people strategies here at Northrop Consulting Engineers. Continually challenging conventional wisdom, they have been absolutely fantastic in opening our eyes to improving management practices for higher employee engagement. Their brilliant ideas are well suited to any business size ranging from start-ups to large multinational corporates.

One of the things I appreciate most about Kim is her approach to partnering with businesses and executives. Rather than going for the sale, I always feel like she has my (and my business’) best interest at heart.

Kim Seeling Smith has proven herself to be the ultimate speaking and training professional. On the cusp of the COVID-19 isolation phase, she delivered one of our most popular live client events to date. Eight weeks later, we engaged Kim to deliver another presentation in a virtual environment. She got just as strong, if not stronger results than our live event. We could not be more delighted with the impact she’s made on our clients.

I have worked with Kim since joining Brickworks at the start of 2018. Kim has helped us with our Engagement (now Values) surveys since 2015, she has upskilled our leaders with her Mind Reading for Managers training and has led leadership sessions around the Future of Work with our Executive team. I personally value Kim as a sounding board on many challenging topics and can’t recommend her highly enough.

Kim is one of those very rare humans that can take something as complex and time consuming as recruiting the right people and make it really simple.

We retained Kim to conduct a workshop with our senior staff, focused on team management and behaviour, accountability reinforcement and recruiting skills. Kim is an impressive and engaging presenter. She combines many years of personal experience in diverse HR environments with a thorough understanding of the latest international trends and research. I have been fortunate to see Kim present on a number of occasions now, and am consistently impressed with the very high take-away value of her work.

We’ve successfully used the Mind Reading for Managers™ and 5 FOCUSed Conversations program to completely replace our annual performance appraisals. No one liked our old system and it was very time consuming for both managers and staff. Not only did this program achieve our goal of eliminating performance appraisals, we immediately noticed a reduction in re-work after implementing this program, which has a direct impact on our bottom line. Even our most sceptical of managers have come to embrace the monthly conversations.

In 25 years of owning the business, I have never seen the calibre of candidates we are attracting now.

Ignite Global consistently receives excellent feedback from our members, regardless of whether they are running a webinar, a day-long workshop, speaking at our Leadership Conference, or facilitating an executive roundtable for the senior leaders.

For the first time in years, our performance reviews were completed in a more timely manner, with little chasing up with the managers. Not only that, instead of just checking boxes there were actual development plans that had been documented and discussed.

Our IT Department beat company results by 23 points in their employee engagement survey after implementing the Mind Reading for Managers® program.